Privacy Policy
At Ahura Garage, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our garage, use our website, or book our services.
1. Information We Collect
We may collect the following types of information: Personal Information: Name, phone number, email address, billing address, and payment details. Vehicle Information: Make, model, year, VIN, license plate, and service history. Service Interaction Data: Appointment details, repair requests, and communications with our staff. Website Data: IP address, browser type, and pages visited (if you use our online booking or contact forms).
2. How We Use Your Information
We use your information to: Schedule and manage service appointments. Provide accurate diagnostics, repairs, and maintenance. Communicate updates, quotes, and invoices. Maintain service history for warranty and future reference. Process payments securely. Improve our services and customer experience. Comply with legal and tax obligations.
3. How We Share Your Information
We do not sell your personal information. We may share it only with: Service Partners: For specialized repairs or parts sourcing. Payment Processors: To securely handle transactions. Regulatory Authorities: If required by law or for safety compliance. Warranty Providers: To process claims when applicable.
4. Data Storage & Security
Your information is stored securely in our booking and invoicing systems. We use encryption, secure payment gateways, and restricted access to protect your data. Service records are retained for as long as necessary to fulfill legal, warranty, and operational requirements.
5. Your Rights You have the right to:
Request a copy of your personal information. Correct or update inaccurate details. Request deletion of your data (unless we are legally required to keep it). Withdraw consent for marketing communications at any time.
6. Cookies & Website Tracking
If you use our website: We may use cookies to improve site performance and remember your preferences. You can disable cookies in your browser settings, but some features may not work properly.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at: 📍 Ahura Garage – [6225 Rue Saint-Jacques, Montréal, QC H4B 1T8] 📞 [514-438-1111] 📧 [ahura.garage@gmail.com]